Frequently Asked Questions

Learn the basics of our streaming video service at The Ripken Experience – Aberdeen, MD by browsing the frequently asked questions below.

Have a question that isn’t answered here?
For questions about the streaming video technology and the media player, please contact WatchMeSports for technical support at support@watchmesports.com.

For questions about tournaments at The Ripken Experience – Aberdeen, MD, please contact Ripken Baseball at 888.RIPKEN.1 or by email at tournaments@ripkenbaseball.com.

For questions about tournaments at The Ripken Experience – Myrtle Beach, SC, please contact The Ripken Experience at 866.RIPKEN.9 or by email at myrtlebeachsupport@ripkenbaseball.com.

How do I watch a LIVE game?
Can I view archived footage?
For how long will I have access to archived footage?
Will every tournament game have streaming video coverage available?
Which fields at The Ripken Experience – Aberdeen, MD have streaming video coverage?
Which fields at The Ripken Experience – Myrtle Beach, SC have streaming video coverage?
Which fields don’t have streaming video coverage?
What is your refund policy?
I’m having a technical problem. Who do I contact?
Who do I contact with questions about the games or tournament events?



How do I watch a LIVE game?


To watch a LIVE game at a Ripken Experience:

  1. Visit either the Watch Aberdeen page or the Watch Myrtle Beach page
  2. Scroll through the schedule to find the event you’d like to watch
  3. Select whether you’d like to buy a Daily Pass to watch a single day’s worth of games, or an Event Pass to unlock all available games for that event
  4. The media player will prompt you to log-in or create a new account. If you have an existing username and password, use that to log-in. If you don’t have an account, follow the prompts to create your account with WatchMeSports.com
  5. Pay the necessary fee for access to the event of your choice
  6. Enjoy streaming video from your Ripken Experience event


How do I view archived footage?

  1. Select either the Watch Aberdeen page or the Watch Myrtle Beach page based on where your event took place
  2. Select the event you’d like to watch from the schedule
  3. Make the necessary payments for access to the event if you have not already done so (if you purchased the LIVE stream, you will have access to the archived footage for 1 year)
  4. Once you are in the event, the player will begin playing the first archived game
  5. Scroll to the bottom of the player and use the down arrow to select the archived game you’d like to watch
  6. If you have slower internet speeds, let it download completely before trying to watch or it will continually buffer during the video


For how long do I have access to archived footage?

All archived footage of an event is stored on the WatchMeSports.com server for one year. If you purchase access to the LIVE stream of an event, you will retain access to the archived footage for that full year.


Will every tournament game have streaming and archived video available?

All tournament games for teams in the 12u and younger age groups will have streaming video available.

For the 13u and older age groups, some pool play games are played off-site at local satellite fields in Aberdeen and Myrtle Beach. These fields are not equipped with cameras and will not have streaming video available.

Occasionally, due to unforeseen circumstances (i.e. weather, network outages, etc.) some games may not be available for streaming or for archived viewing.


Which fields at The Ripken Experience – Aberdeen, MD have streaming video coverage?

All fields on the complex at The Ripken Experience – Aberdeen, MD will have streaming video coverage:

  • Cal Sr.’s Yard
  • Fenway
  • Wrigley
  • Memorial
  • Citizen’s
  • Nationals
  • Yankee (90′ diamond)


Which fields at The Ripken Experience – Myrtle Beach, SC have streaming video coverage?

All fields on the complex at The Ripken Experience – Myrtle Beach, SC will have streaming video coverage:

  • Duncan Field
  • Navin Field
  • Huntington Park
  • Westside Grounds
  • Shibe Park
  • Ebbets Field (90′ diamond)
  • Polo Grounds (90′ diamond)
  • Griffith Field (90′ diamond)


Which fields don’t have streaming video coverage?

Our satellite fields – located off our main complexes – do not feature streaming video coverage. These fields are only used for pool play games in the 13u and older age groups.

Additionally, Ripken Stadium is not equipped for streaming video. For the 13u and older age groups in Aberdeen, streaming video will only be available for those games taking place on Yankee field on the complex at The Ripken Experience in Aberdeen, MD.


What is your refund policy?

All refunds are handled through WatchMeSports.com’s back office system, which has a 5-day unconditional refund policy. Please contact WatchMeSports.com through email at support@watchmesports.com.

The following information must be listed in the email:

  • Subject: Ripken Baseball refund
  • List your name and log in used to view the videos
  • List the event you desire a refund for
  • Give a reason why the refund was requested.

Below lists the Returns Policy for WatchMeSports.com:
General Returns Policy
If you are due a refund for non-returnable items, such as PayWatch(pay-per-view) events, we’ll issue a refund when you contact us. We’ll notify you via e-mail of your refund once we’ve received and processed the refund. If the return and refund do not appear in your Account within 4 weeks from the day you sent us your return, please contact us for help.

The time it takes your bank to process our refund request.
If you paid by Credit card – 3-5 business days
If you had a declined transactions due to incorrect zip code, some banks will debit the amount from the bank account, but keep the transaction in pending. WatchMeSports.com is not responsible for these pending transactions and any charges associated with them. If the transactions remain in pending longer than 5 business, please contact support@watchmesports.com with your concerns.


I’m having a technical problem. Who do I contact?

Our streaming partner, WatchMeSports.com, has both documentation and video help for the majority of technical problems that occur. Please click the following link and select the problem you are having: WatchMeSports Support

If you are still experiencing technical problems, please contact support@watchmesports.com and a technician will contact you.


Who do I contact with questions about the games or tournament events?

Please contact Ripken Baseball at 888.RIPKEN.1 or by email at tournaments@ripkenbaseball.com.