Policies

WatchMeSports.com Refund Policy

Streaming video at The Ripken Experience – Aberdeen, MD and The Ripken Experience – Myrtle Beach, SC is powered by WatchMeSports.com. All refunds will be governed by the WatchMeSports.com General Returns Policy.

General Returns Policy
If you are due a refund for non-returnable items, such as PayWatch(pay-per-view) events, we’ll issue a refund when you contact us. We’ll notify you via e-mail of your refund once we’ve received and processed the refund. If the return and refund do not appear in your Account within 4 weeks from the day you sent us your return, please contact us for help.

The time it takes your bank to process our refund request.
If you paid by Credit card – 3-5 business days
If you paid by eCheck – Up to 10 business days

Privacy Statement for WatchMeSports.com

Streaming video at The Ripken Experience – Aberdeen, MD and The Ripken Experience – Myrtle Beach, SC is powered by WatchMeSports.com. This website is governed by the WatchMeSports.com Privacy Policy.

This Privacy Policy outlines our information gathering and usage practices for www.watchmesports.com. Its purpose is to notify you of what personally identifiable information of yours (“User Information”) is collected; how the information is used; with whom the information may be shared; what choices are available to you regarding collection, use and distribution of the information; what kind of security procedures are in place to protect the loss, misuse or alteration of information under the company’s control; and how you can correct any inaccuracies in the information. Any updates to this Privacy Policy will be announced on this web site.

WatchMeSports, LLC does not rent, sell or lease User Information we have collected through our web site. However, we may share User Information, collected through our web site, with other third parties after giving you the opportunity to opt out prior to any information being exchanged. Local country laws are applied where they differ from this policy.

We are firmly committed to guarding the confidence you have placed in our company and to use, responsibly and professionally, any information you volunteer. We strive to collect only that information that we think is necessary for our legitimate business interests, such as to better understand you (our customer), to provide better service, to improve marketing of our products, to educate customers and to ensure that our proprietary information is protected. We are committed to using the information collected only for these purposes and those outlined below. Links to third party web sites, from this web site, are provided solely as a convenience for you. If you use these links, you will leave our site. We have not reviewed, nor do we monitor, these third party sites and we do not control, nor are we responsible for, any of these sites, their content or their privacy policy (if any). This policy discloses our information gathering and usage practices for http://www.WatchMeSports.Com

Contents:

Product Registration & Online Support
Sweepstakes, Contests & Promotions
Online Store
Online Surveys
Email Newsletters
Discussion Lists
Opt-In/Unsubscribing
Contact Us
Correcting or Updating your Personal Info
Information We Automatically Collect
Security

Product Registration & On-line Support: In order to improve our problem resolution process through better product and case tracking, Deep Canyon’s tech support department has implemented online product registration and technical support service. We require contact information and either product serial number or TSID number to identify your product. This information is used to manage your case, notify you when necessary of issues related to your product and, together with your voluntary responses to our marketing survey, it is used to analyze our customer base in aggregate. If you request, we may send you emails to give you information we think you will find useful, such as information about new features, products or promotions. When we email you, we will always provide instructions explaining how to unsubscribe so you will not receive our emails in the future.

Online Store: To process your order, we require name, billing address, phone number, email address, shipping address and credit card information. We use this information to process your order and, if any questions arise, to contact you about your order. In general, we will try to contact you first by email and only if that fails, or if time is critical, will we try to contact you by phone.

You can send email to support@watchmesports.com.

You can send mail to the following postal address:

WatchMeSports, LLC
3221 Hulen St. Suite F
Fort Worth, TX 76107

*Please note that WatchMeSports reserves the right to preserve certain information collected when its software is downloaded from our web site in order to protect WatchMeSports proprietary rights to the software.

Correcting or Updating your Personal Info: To change or modify information previously provided, we recommend that you reply or contact that list source directly. If no instructions were provided for updating your contact information, you can submit a request containing your old contact information and your new contact information.

You can send email to support@watchmesports.com.

Information We Automatically Collect: For each web visitor, we record date and time of visit, IP address and browser type to analyze how visitors use our site and to gather broad demographic information like country of origin and browser usage among our visitors. In some cases, we record product version installed and the assigned TSID number. This information will not be matched against your personal information as supplied through all the means disclosed above.

We use cookies to track session information and site usage patterns. We are also reviewing the use of monitoring software to prevent the illegal downloads of our proprietary software from embargoed nations as specified in the Export Compliance Requirements set by the United States Federal Government.

Updates to our Privacy Policy will be announced on our Web site.

Privacy and Children: WatchMeSports, LLC and the watchmesports.com web site does not target children (defined as those persons under 13 years of age) as an audience or a market, and WatchMeSports does not collect information about the age of its web site users. WatchMeSports, LLC intends to comply with the U.S. Children’s Online Privacy Protection Act of 1998. If we learn that we have inadvertently collected personal information from a child we will make all reasonable efforts to delete that data from our records.

Security: To protect the loss, misuse and alteration of the information under our control, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

WatchMeSports, LLC strives to protect the privacy of the information you provide, and inadvertent disclosure of that information is extremely unlikely. In the event of such an inadvertent disclosure, WatchMeSports will do everything commercially reasonable to limit and remedy the disclosure, but WatchMeSports accepts no liability for any unintentional disclosure. In addition, in the unlikely event that any government or private individual seeks information, WatchMeSports will not voluntarily provide the information, but will obey any court order requiring disclosure.

Contact Us: If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:

WatchMeSports, LLC
3221 Hulen St. Suite F
Fort Worth, TX 76107
support@watchmesports.com